Where is my order?
Once your order is processed, you will receive a confirmation email from us with your order information and details on what to expect next.
Your box will ship out within 1-2 business days, depending on your location, time and day of the week your order is received, and proximity to our fulfillment center. Recurring orders will ship every 15 or 30 days, depending on your selected reorder frequency. Once your order has shipped, you will receive a shipping confirmation with tracking information for your order.
You can typically expect to receive your goods within 3 business days after they ship. Due to a number of factors, such as the day of the week that you order, the distance from our fulfillment center, weather conditions, and public holidays, this may not always be possible.
If you never received your order please email us at firstname.lastname@example.org with your order number and we'll do our best to assist you.